Complaints

While we do everything we can to ensure our services run smoothly, it's possible that something might not go exactly as planned. We recommend that you first report any complaints to us by sending an email to klantenservice@toptierparts.nl . We will strive to find a suitable solution together.

If this doesn't lead to a solution, you can submit your dispute for mediation through WebwinkelKeur . You can find more information about this at : https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil .

In addition, consumers within the EU can submit complaints via the European Commission's ODR platform . This platform is accessible at : http://ec.europa.eu/odr . If your complaint is not yet being handled by another body, you can submit it via the European Union platform.